Privacy Policy (GDPR)


We are committed to protecting the privacy of users of the web site. This Privacy Policy is intended to inform you how we gather, define, and use personal information collected via the web site when you request a quotation, or make a enquiry,  such as your name, address, telephone number and email address ( Information ). Please take a minute to read and understand the policy.

All your personal Information will be used in accordance with the Data Protection Act 1998 and General Data Protection Regulation (the Act and Subsequent extended requirements of GDPR Act 2018). If you want to know what information we collect and hold about you, please write to us or personally visit us with personal identification at:

ASHLEY WINDOWS, is data controller and processor of your Information for the purposes of the Acts.


We may collect Information about you when you request any information about us or our services, if you submit your personal details by email or by telephone. Unfortunately, the transmission of information via the internet is not completely secure. Whilst we will do our best to protect your personal data, we cannot ensure the security of your data transmitted to us via email or by phone. Any transmission of personal data to us is at your own risk. Once we have received your information we will use strict procedures and security features to prevent unauthorised access.

All personal data which is recorded on our accounting systems are secured and not linked to the internet.

We may collect and process the following data about you:

            •           For telephone, direct email, quotation requests and general enquiries, we collect and process your personal contact details – name, address, telephone number and email address in addition to all details of your service and product requirements. We will not request your banking details.


The Information we collect about you may be used to:

            •           Contact you in response to any general or specific enquiries made by you;

            •           The administration, confirmation and accounting of quotations, sales and enquiries.

            •           Process any application submitted by you in connection with any job vacancy or graduate recruitment scheme (we may also keep details of applications for the purposes of vetting future applications for a period no longer than 3 months);   


Your personal data is shared with third parties for the purposes of fulfilling the requirements of the Competent Person Scheme for self-certification under the Building Regulations. Personal data includes title, name, address, phone number and email address. This data will be used to provide essential documentation and will be retained on file for the lifetime of the guarantees, which do not exceed 10 years.

Your personal data may be required for accounting purposes, whereby they operate as a data controller and processor in their own right. If you have any concerns about this, please contact This email address is being protected from spambots. You need JavaScript enabled to view it. or by writing to us at the address at the beginning of this Privacy Policy. Additionally, your personal data would be shared, if the occasion should arise where we are under a duty or legal obligation to so or to enforce the terms of this Agreement and other agreement we may have with you or to protect our rights, property or safety or that of our clients or employees.


The data that we collect from you will be kept within the European Economic Area. It is stored within a bespoke database, unlinked to the internet.


You have the right to ask us to amend or delete your personal information at any time by writing to us at the above address or by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.
We cannot do this, however, in respect of past and current sales or purchases for HMRC accounting and management purposes.
You have the right to complain if you feel your rights have been breached in any way to the Information Commissioner’s Office (ICO) – full contact details available on

If you have any additional questions, please send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it.